Terms of service

Terms of Service

Overview

This website is operated by jeravales LLC. Throughout the site, the terms "we", "us" and "our" refer to jeravales LLC. jeravales LLC operates this store and website, including all information, content, features, tools, products and services, in order to provide you, the customer, with a considered shopping experience (the "Services"). jeravales LLC is powered by Shopify, which allows us to provide the Services to you.

The following terms and conditions, together with any policies referenced here (these "Terms of Service" or "Terms"), set out your rights and responsibilities when you use the Services. Please read them carefully — they contain important information about your legal rights, and cover disclaimers and limitations of liability.

By visiting, using or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access the Services.

Section 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site on devices you own, purchase or manage.

To use the Services, including browsing our online store or purchasing any of our products or services, you may be asked to provide certain information, such as your email address and your billing, payment and shipping details. You represent and warrant that all information you provide in our store is correct, current and complete, and that you have all necessary rights to provide it.

You are entirely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign or license your account to anyone else.

Section 2 – Our Products

We have done our best to present our products and services accurately in the online store. Please note that the colour or appearance of a product may differ from what you see on your screen, depending on the device you use and its settings and configuration.

We do not warrant that any product or service you purchase will meet your expectations, or match how it was presented or portrayed in our online store.

All product descriptions may change at any time without notice, and we reserve the right to stop offering any product. We may limit the quantities of any product we offer to any person, region or jurisdiction on a case-by-case basis. Because our pieces are assembled by hand, colour and veining vary slightly from piece to piece.

Section 3 – Orders

When you place an order, you are making an offer to purchase. jeravales LLC reserves the right to accept or decline your order for any reason, at our discretion. Your order is confirmed only when we accept it, and it is accepted only once we have received and processed your payment. Please review your order before submitting it; once an order has been accepted, we may not be able to accept a request to cancel it. If we do not accept, change or cancel an order, we will attempt to contact you using the email address, billing address and/or phone number you provided when you placed the order.

Purchases may be returned only in accordance with our Refund Policy.

You represent and warrant that your purchase is for your own personal or household use, and not for commercial resale or export.

Section 4 – Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price of a product or service is the price in effect at the time the order is placed, and will be shown in your order confirmation email. Unless expressly stated otherwise, listed prices do not include taxes, shipping, handling, duties or import charges. For orders shipped to the United States, import duties and taxes are covered by us.

Prices posted in our online store may differ from prices in physical stores, online stores operated by third parties, or other shops. We may offer promotional services from time to time, which may affect pricing and are governed by terms separate from these Terms. Where promotional terms conflict with these Terms, the promotional terms prevail.

You agree to provide current, complete and accurate purchase, payment and account information when shopping with us, and to promptly update your account and other information, including your email address and your card number and expiry date, so that we can complete your transactions and contact you as needed.

You represent and warrant that (1) the credit card information you provide is true, correct and complete, (2) you are duly authorised to use that credit card to make purchases, (3) charges you incur will be honoured by your card issuer, and (4) you will pay the prices posted at the time of your purchase, including shipping and handling charges and all applicable taxes, if any.

Section 5 – Shipping and Delivery

We are not responsible for shipping and delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not liable for delays caused by carriers, customs processing, or circumstances beyond our control. Title to and risk of loss for products passes to you once we hand the products over to the carrier.

Section 6 – Intellectual Property

Our Services, including without limitation all trademarks, brand names, text, display content, images, graphics, product reviews, video and audio, and their design, selection and arrangement, are owned by jeravales LLC, its affiliates or its licensors, and are protected by United States and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent. Nothing in these Terms grants you any licence or other right in any patent, trademark, copyright or other intellectual property of jeravales LLC, Shopify or any third party, except as expressly stated. Unauthorised use of the Services may violate federal and state intellectual property laws. jeravales LLC reserves all rights not expressly granted here.

The names, logos, product and service names, designs and slogans of jeravales LLC are trademarks of jeravales LLC or its affiliates or licensors, and may not be used without our prior written permission. Shopify's names, logos, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing in the Services are the trademarks of their respective owners.

Section 7 – Optional Tools

You may be given access to customer tools provided by third parties as part of the Services. We neither monitor nor control these tools, and have no ability to intervene in them.

You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any endorsement. We accept no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider.

In future we may also offer new features through the Services, including new tools and resources. Such new features are also part of the Services and subject to these Terms of Service.

Section 8 – Third-Party Links

The Services may include materials and hyperlinks to websites provided or operated by third parties, including any embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to visit. If you decide to leave the Services to access those materials or third-party websites, you do so at your own risk.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources or content on any third-party website, or for anything arising from your visit to a third-party website. Please read and understand third-party policies and terms carefully before engaging in any transaction. Complaints, claims and questions about third-party products and services should be directed to the third party.

Section 9 – Relationship with Shopify

jeravales LLC is powered by Shopify, which allows us to provide the Services to you. However, any sales and purchases you make in our store are made directly with jeravales LLC. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and jeravales LLC, including any injury, damage or loss arising from the purchase of products and services. You expressly release Shopify and its affiliates from any claims, damages and liabilities arising from or relating to your purchase from, or dealings with, jeravales LLC.

Section 10 – Privacy Policy

All personal information we collect through the Services is governed by our Privacy Policy, and certain personal information may be subject to Shopify's privacy policy.

Because the Services are hosted by Shopify, Shopify processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit to the Services will be transferred to Shopify and possibly to third parties in countries other than the one you live in, in order to provide the Services to you. Please review our Privacy Policy to learn more about how we, Shopify and our partners use your personal information.

Section 11 – Feedback

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans or other content (together, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights granted under this licence to operate, provide, evaluate, enhance, improve and promote the Services while performing our obligations and exercising our rights under the Terms of Service.

You also represent and warrant that (1) you own or hold all necessary rights in all Feedback, (2) you have disclosed any compensation or reward connected with submitting the Feedback, and (3) your Feedback complies with these Terms. We are not obliged to (1) keep your Feedback confidential, (2) pay for your Feedback, or (3) respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate anyone, or otherwise mislead us or any third party as to the origin of any Feedback. You are solely responsible for any Feedback you provide and for its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

Section 12 – Errors, Inaccuracies and Omissions

Information in the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any such errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice, including after you have submitted an order.

Section 13 – Prohibited Uses

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (1) for any unlawful or malicious purpose; (2) to violate any international, federal, provincial or state statute, rule, regulation, law or local ordinance; (3) to infringe or violate our intellectual property or the intellectual property of others; (4) to harass, abuse, insult, harm, defame, disparage, intimidate or injure any of our employees or any other person; (5) to spread false or misleading information; (6) to send, knowingly receive, upload, download, use or reuse any material that does not comply with these Terms; (7) to send or cause to be sent any advertising or promotional material, including any "junk mail", "chain letter", "spam" or any other similar solicitation; (8) to impersonate or attempt to impersonate any other person or entity; or (9) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that we consider may harm jeravales LLC, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (1) upload or transmit viruses or any other type of malicious code that will or may affect the function or operation of the Services; (2) reproduce, duplicate, extract, sell, resell or exploit any part of the Services; (3) collect or track the personal information of others; (4) send spam, phishing or pretexting messages, or otherwise abuse the Services; (5) use any robot, spider, scraper, data collection and extraction tool, automated device or process, AI tool (such as agentic AI), or automatic or manual means to access the Services; or (6) interfere with, bypass or circumvent security, authorisation features, robot exclusion headers or other measures we use to restrict access to the Services. If we believe you have violated any part of these Terms, we may suspend, disable or terminate your account at any time without notice.

Section 14 – Agents

14.1 If you use, permit, enable or cause the deployment of an agent to access, use or interact with any of the Services, this section (the "Agent Terms") applies. "Agent" means any software or service that can act autonomously or semi-autonomously for, or on the instructions of, any person or entity, and can carry out actions or use a person's devices on their behalf without direct supervision.

14.2 No agent may access, use or interact with the Services unless it identifies itself at all times and acts strictly in accordance with section 14.4 below. In addition, no agent may access, use or interact with any of the Services if we have asked agents not to.

14.3 We may restrict any agent's access to, use of, and interaction with the Services, including through technical measures.

14.4 Agents must: (1) identify in all HTTP/HTTPS requests that the request comes from an agent, disclosing the agent's name by including the following in the request's user agent string: "Agent/[agent name]"; (2) not conceal or obscure the fact that any access, use or interaction comes from an agent, for example by (a) imitating human behaviour and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computers from humans; (3) answer truthfully any question or prompt designed to determine whether an interaction comes from a human or a computer; and (4) not circumvent or otherwise evade any measure intended to prevent, restrict, modify or control how agents access, use or interact with the Services.

Section 15 – Termination

We may terminate this agreement or your access to the Services (or any part of them) at any time, at our discretion and without notice. You remain liable for all amounts due up to and including the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.

Section 16 – Disclaimer

Information provided through the Services is for general information only. We do not warrant that it is accurate, complete or useful, and any reliance you place on it is strictly at your own risk. We are not liable for any obligation or liability to you or any other visitor to the Services, or to anyone who may learn of its contents, arising from reliance on such materials.

Unless expressly stated otherwise by jeravales LLC, the Services and all products provided through them are offered to you "as is" and "as available", without any representation, warranty or condition of any kind, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement. We do not warrant, promise or guarantee that your use of the Services will be uninterrupted, timely, secure or error-free. Some jurisdictions limit or do not allow the exclusion of implied warranties or other types of warranty, so the above disclaimer may not apply to you.

Section 17 – Limitation of Liability

To the fullest extent permitted by law, jeravales LLC, our partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors, together with Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products obtained through the Services, or for any other claim related in any way to your use of the Services or any product, including without limitation any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted or otherwise made available through the Services, even if advised of their possibility.

Section 18 – Indemnification

You agree to indemnify, defend and hold harmless jeravales LLC, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any loss, damage, liability or claim (including reasonable legal fees) payable to a third party arising out of: (1) your breach of these Terms of Service or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

We will notify you of any claim subject to indemnification, but your failure to receive notice promptly will not release you from your indemnification obligations unless you are materially prejudiced by it. We may control the defence and settlement of such a claim, at your expense, including the choice of counsel, but we will not settle any claim requiring you to assume a non-monetary obligation without your consent, which you must not unreasonably withhold. You agree to cooperate in the defence of any indemnified claim, including by providing relevant documents.

Section 19 – Severability

If any provision of these Terms of Service is held to be unlawful, void or unenforceable, that provision will nevertheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service. Such a determination will not affect the validity and enforceability of any remaining provisions.

Section 20 – Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site or in relation to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous oral or written agreements, communications and proposals, including without limitation any earlier version of the Terms of Service.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 – Assignment

You may not assign, transfer or delegate this agreement or any of your rights or obligations under these Terms without our prior written consent; any such attempt is void. We may assign, transfer or delegate this agreement and our rights and obligations without your consent or notice.

Section 22 – Governing Law

These Terms of Service and any separate agreements by which we provide the Services to you are governed by and construed in accordance with the laws of the State of Wyoming, United States. You and jeravales LLC agree to submit to, and accept, the personal jurisdiction of the courts located in that state.

Section 23 – Headings

Headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

Section 24 – Changes to These Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service at our discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes as required by applicable law, and such changes take effect on the date specified in the notice. Your continued use of or access to the Services after the posting of any changes constitutes acceptance of those changes.

Section 25 – Contact Information

If you have any questions about these Terms of Service, please send them to hello@gojeravales.com.

Our contact details are:

jeravales LLC
30 N Gould St, Ste N, Sheridan, WY 82801, USA
Email: hello@gojeravales.com
Phone: +1 307-401-8566
Registration number: 2026-002017514